We are pleased about your visit on our website. Data protection is very important to us and we want you to feel safe while visiting our website.
You can therefore visit our website without disclosing your personal data. However, as soon as you make use of individual functions, services or offers on our website, personal data may be processed. We only collect, process and use personal data if you have consented to its collection, processing and use or if there is a corresponding legal basis.
We reserve the right to change the data protection declaration at any time with effect for the future. The current version of the data protection declaration can be called up, saved and printed on our website at any time.
In the following, we will inform you in detail about the type, scope and purpose of the personal data collected, used and processed by us and inform you about the rights to which you as the person concerned are entitled.
1. name and address of the person responsible
The person responsible in the sense of the Data Protection Basic Regulation (DSGVO) and other national data protection laws of the member states as well as other data protection regulations is:
2. name and address of the Data Protection Officer
The data protection officer of the person responsible is:
At the Roman Tower 1
50667 Cologne, Germany
3. access data in server logfiles
Each time you access our website, we automatically store access data in so-called server log files. This includes the date and time of access, the amount of data transferred and, if applicable, the name of the file requested, the browser used and its version, the operating system used, the IP address, the URL requested including subpages, the referrer URL (URL that you visited immediately before) and the provider making the request. The temporary storage of the IP address by the system is necessary to enable delivery of the website to your terminal device. For this purpose, your IP address must remain stored for the duration of the session. The legal basis for the temporary storage of your data and log files is Art. 6 para. 1 lit. f DSGVO. This data is used exclusively to ensure the permanent and trouble-free operation of the website and to improve the content of our website as well as for transmission to law enforcement authorities in the event of a cyber attack and to ensure the security of our information technology systems. These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO. An evaluation of your data for marketing purposes does not take place in this context. The data in the server log files are stored separately from all other personal data provided by you. The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of our website. Consequently, there is no possibility of objection.
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called "cookies" on our website. These are small text files which are stored on your terminal device via a browser. Many cookies contain a so-called cookie ID. It consists of a string of characters through which websites and servers can be assigned to a specific browser in which the respective cookie was stored. At the end of the browser session, most of the cookies we use are deleted ("session cookies"). The permanent cookies ("persistent cookies"), on the other hand, remain on your end device.
The following data is stored and transmitted in the cookies: Language settings, items in a shopping cart, log-in information, search terms entered, frequency of page views, use of website functions.
5. collection and use of data during registration
You have the possibility to register on our website and create an application. In this case, we collect the personal data that you voluntarily provide to us during your registration and the preparation of your application. Which data is collected can be seen from the respective input forms. Accordingly, the legal basis for processing your data is Art. 6 Para. 1 lit. b DSGVO.
We only use the data provided by you to process the contract and provide our services within the scope of the contract. We may also pass on your data to one or more contract processors (e.g. parcel service providers or payment service providers) who also use your data exclusively for internal use on our behalf.
We also store your IP address and the date and time of registration in order to prevent misuse of our website and the services offered on it and to clarify any criminal offences that may have been committed. The storage of this data is therefore necessary for our own security. The legal basis for the processing of personal data is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO also lies in the aforementioned purposes.
These data will not be passed on to third parties unless there is a legal obligation to do so or the data is used for criminal prosecution.
After complete completion of the contract or deletion of your account, your data will initially be blocked for further use and after expiry of the statutory period of use, your data will not be passed on to third parties.
We will delete your data for a limited period of time unless you have expressly consented to the further use of your data or unless we reserve the right to use your data for other purposes which are permitted by law and about which we will inform you below.
6. collection and use of data when using our application tool
If you use our tool, you are responsible in relation to the respective applicant within the meaning of Art. 4 No. 7 DSGVO and you must, among other things, provide your
to fulfil information obligations under Art. 13, 14 DSGVO on their own responsibility. In this case, we are the processor. You can find our order processing contract [here].
7. Google Analytics
On our website we use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google Analytics"). The information generated about your use of this website will generally be transmitted to and stored by Google on servers in the United States. The USA is an insecure third country. However, Google Inc. has voluntarily certified itself under the US-EU Privacy Shield Agreement and is thus committed to complying with EU data protection regulations. The legal basis for the processing of personal data is Art. 6 para. 1 lit. f DSGVO.
By activating IP anonymisation on our website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on activities within this website and to provide us with other services relating to the use of this website and the Internet. These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Pseudonymous user profiles can be created from the processed data.
8. integration of Youtube
This website uses the Youtube embedding feature to view and play videos from "Youtube", a provider owned by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google LLC, located in the United States, is certified under the us European Privacy Shield Agreement, which ensures compliance with EU privacy standards. The legal basis is Art. 6 para. 1 lit. f DSGVO (justified interest).
For more information, please visit https://www.google.com/policies/privacy/
We use YouTube to make our offer more user-friendly. This is also our legitimate interest, which outweighs the rights and freedoms of the user.
If you do not wish your profile to be assigned to YouTube, you must log out before activating the button. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
You can also use the following opt-out:
9. integration of Google reCaptcha
To protect their orders via Internet form uses the service reCAPTCHA of the company Google Inc. (Google). Google LLC, headquartered in the USA, is certified for the us European Privacy Shield Agreement, which guarantees compliance with the data protection level applicable in the EU.
The query serves to differentiate whether the input is made by a human being or whether it is misused by automated, mechanical processing.
The legal basis is Art. 6 para. 1 lit. f DSGVO.
We use Google's services to distinguish between input by a natural person and misuse by automatic and automated processing. This is also our legitimate interest, which outweighs your interests as a user.
10. integration of contents of third parties
We may include third-party content on our website, such as Google Maps and Apple Maps maps, RSS feeds or graphics from other websites/providers. To view this content, you must transfer your IP address to the third party provider. Therefore, when you visit our website, your browser establishes a direct connection with the servers of the respective third party provider. Your browser is automatically prompted by the content embedded on our site to download a representation of the third party's component. As part of this technical process, the third party provider obtains knowledge of which specific subpage of our website you are visiting. Unfortunately, we have no influence on whether the third party provider collects or stores the IP address for other purposes than simply displaying the content. If we become aware of such use, we will inform you about it in this data protection declaration.
11. email and contact form
Due to legal requirements, we provide information on our website that enables us to be contacted quickly and electronically and to communicate directly with you. This includes both our email address and our contact form. If you contact us by e-mail or via our contact form, the personal data you provide will be stored automatically. The other personal data processed during the establishment of contact serve to prevent misuse of the contact form and to ensure the security of our information technology systems. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 Para. 1 lit. f DSGVO. If the purpose of establishing contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
We use the personal data provided by you exclusively for processing your specific enquiry. The data provided will always be treated confidentially. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation ends when the circumstances indicate that the matter in question has been conclusively clarified. You can revoke your consent to the processing of your personal data at any time. If you contact us, you can object to the storage of your personal data at any time. In such a case the conversation cannot be continued.
12. payment service PayPal
We have commissioned PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), with the handling of our payment process (PayPal, Giropay, instant bank transfer, SEPA direct debit).
If you select "PayPal" as the payment option on our website during the ordering process, your data will be automatically transmitted to PayPal. By selecting one of these payment options, you consent to the transfer of your personal data as described below. We transmit PayPal's first name, surname, address, date of birth, gender, email address, IP address, telephone number, mobile phone number and other data necessary for payment processing. For the processing of the payment also such personal data are necessary, which stand in connection with your respective order. In particular, there may be a mutual exchange of payment information such as bank details, card number, expiry date and CVC code, number of articles, article number, data on goods and services, prices and tax charges, information on previous purchasing behaviour or other information on your financial situation. The purpose of the data transfer is to process payments and prevent fraud. We will transfer personal data to PayPal in particular if there is a legitimate interest in the transfer. Legal basis for the processing of your data for payment processing is Art. 6 para. 1 lit. b DSGVO. The personal data exchanged between PayPal and us are transmitted by PayPal to credit agencies. The purpose of this transmission is to check identity and creditworthiness. PayPal also passes on the personal data to affiliated companies (PayPal Group) and service providers or subcontractors, insofar as this is necessary to fulfil the contractual obligations or the data is to be processed on behalf. You have the option to revoke your consent to PayPal handling your personal data at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing. For further information on data protection, including the credit bureaus used, please refer to PayPal's data protection principles at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
13. data security
We secure our website and other systems by numerous technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks, however, complete protection against all dangers is not possible and cannot be granted by us. For this reason, you are free to transmit your personal data to us at any time by other means, for example by telephone or post.
14. Legal Basis for the Processing of Personal Data
Insofar as we obtain your consent for the processing of personal data, Art. 6 para. 1 lit. a DSGVO serves as the legal basis for the processing of personal data. Art. 6 para. 1 lit. b DSGVO serves as the legal basis for the processing of personal data required for the fulfilment of a contract to which you are a party. This also applies to processing operations that are necessary to carry out pre-contractual measures. If the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis. In the event that your vital interests or the vital interests of another natural person necessitate the processing of personal data, Art. 6 para. 1 lit. d DSGVO serves as the legal basis. If the processing is necessary to safeguard a legitimate interest of our company or a third party and if your interests, fundamental rights and fundamental freedoms do not outweigh the former, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.
15. legitimate interests in the processing
If the processing of your personal data is based on Article 6 I lit. f DS-GVO, our legitimate interest, unless otherwise stated, is the conduct of our business. In addition, we have stated our purposes and interests within the framework of the above list of processing in each case.
16. data deletion and storage duration
Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies or you revoke your consent. In addition, your personal data may be stored if the European or national legislator has provided for this in EU ordinances, laws or other regulations to which the person responsible is subject. If the storage purpose ceases to apply, if you revoke your consent or if a storage period prescribed by the European directive and regulation giver or another competent legislator expires, the personal data will be blocked or deleted routinely and in accordance with the statutory provisions, unless there is a necessity for further storage of the data for the conclusion of a contract or fulfilment of a contract.
17. right of information
You also have the right at any time to receive from us free information about the personal data stored about you and a copy of this information. You also have the right to receive the following information:
- the processing purposes,
- the categories of personal data to be processed,
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations,
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration,
- the existence of a right to the rectification or erasure of personal data concerning him or her or to limitation of the processing carried out by the controller
- or a right to object to such processing,
- the existence of a right of appeal to a supervisory authority,
- if the personal data are not collected from the data subject: all available information on the origin of the data as well as,
- the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) of the DS Block Exemption Regulation and, at least in these cases, meaningful information on the logic involved and the scope and intended impact of such processing on the data subject.
You also have the right to know whether personal data have been transferred to a third country or to an international organisation. If this is the case, you also have the right to obtain information on the appropriate guarantees in connection with the transfer.
18. right of rectification
You have the right to request the immediate rectification and/or completion of any inaccurate or incomplete personal data concerning you. We must carry out the rectification without delay.
19. right to limit the processing
You have the right to demand that we restrict processing if one of the following conditions is met:
- The accuracy of the personal data is contested by the data subject for a period of time which enables the data processor to verify the accuracy of the personal data.
- The processing is unlawful and the data subject refuses to delete the personal data and instead requests that the use of the personal data be restricted.
- The controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the assertion, exercise or defence of legal rights.
- The data subject has lodged an objection to the processing pursuant to Art. 21 para. 1 DS-GVO and it is not yet clear whether the legitimate reasons of the data controller outweigh those of the data subject.
If the processing of personal data concerning you has been restricted, such data - apart from their storage - may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State. If the processing restriction has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.
20. right to cancellation
You have the right to demand that we delete your personal data immediately if one of the following reasons applies and if processing is not necessary:
- The personal data has been collected for such purposes or processed in any other way for which it is no longer necessary.
- The data subject withdraws his consent on which the processing was based pursuant to Art. 6 para. 1 letter a DS-GVO or Art. 9 para. 2 letter a DS-GVO and there is no other legal basis for the processing.
- The data subject objects to the processing pursuant to Art. 21 para. 1 DS Block Exemption Regulation and there are no overriding legitimate reasons for the processing or the data subject objects to the processing pursuant to Art. 21 para. 2 DS Block Exemption Regulation.
- The personal data have been processed unlawfully.
- The deletion of the personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
- The personal data were collected in relation to information society services offered pursuant to Art. 8 para. 1 DS-GVO.
If the personal data have been made public by us and we are obliged to delete the personal data in accordance with Art. 17 para. 1 DS-GVO, we shall take appropriate measures, also of a technical nature, taking into account the available technology and the implementation costs, to inform other persons responsible for data processing who process the published personal data that the data subject has requested these other persons responsible for data processing to delete all links to these personal data or copies or replications of these personal data, insofar as the processing is not necessary. The right to deletion does not exist insofar as processing is necessary:
- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation which the processing requires under the law of the Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
- for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under section a) presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
- to assert, exercise or defend legal claims.
21. right to information.
If you have asserted the right to correction, deletion or limitation of processing against us, we are obliged to notify all recipients to whom the personal data concerning you have been disclosed of this correction or deletion or limitation of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed of such recipients.
22. right to data transferability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. You also have the right to transfer this data to another data controller without being hindered by us, provided that the processing is based on the consent pursuant to Art. 6 para. 1 letter a DS-GVO or Art. 9 para. 2 letter a DS-GVO or on a contract pursuant to Art. 6 para. 1 letter b DS-GVO and the processing is carried out using automated procedures, provided that the processing is not necessary for the performance of a task in the public interest or in the exercise of official authority which has been entrusted to us. Furthermore, when exercising your right to data transferability pursuant to Art. 20 (1) DSGVO, you have the right to obtain that the personal data is transferred directly by us to another responsible party, insofar as this is technically feasible and insofar as this does not impair the rights and freedoms of other persons. The right to data transfer does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority assigned to the person responsible.
23. right of appeal
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you on the basis of Art. 6 para. 1 letters e or f DS-GVO. This also applies to profiling based on these provisions.
In the event of objection, we will no longer process the personal data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims. If we process your personal data for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling as far as it is connected with such direct advertising. If you object to our processing for direct advertising purposes, we will no longer process your personal data for these purposes. You also have the right to object to the processing of your personal data relating to you by us for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DS-GVO for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest. You can contact us at any time to exercise your right to object. You are also free to exercise your right of objection through automated procedures using technical specifications in connection with the use of Information Society services, notwithstanding Directive 2002/58/EC.
24. right to revoke consent under data protection law
You have the right to revoke your consent to the processing of personal data at any time. The revocation of your consent does not affect the legality of the processing that took place on the basis of your consent until you revoke your consent.
25. right to automated decisions in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect against you or which similarly significantly affects you, provided that the decision
- is not necessary for the conclusion or performance of a contract between you and us or
- is permitted by the laws of the Union or of the Member States to which we are subject and those laws contain adequate measures to safeguard your rights and freedoms and your legitimate interests, or
- with your explicit consent.
If the decision
- necessary for the conclusion or performance of a contract between you and us or
- where we do so with your express consent, we will take reasonable steps to protect your rights and freedoms and your legitimate interests, including, as a minimum, the right of us to obtain the intervention of any person, to state our point of view and to challenge the decision.
26. existence of automated decision making
We do not perform automatic decision making or profiling.
27. right to appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the DSGVO. The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.
Status: July 2020